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Definitions
“Domestic employers” are private individuals who employ Domestic workers to provide services at their residences.
“Domestic workers” includes Chefs/Cooks; Chauffeurs/Drivers; Butlers; Housekeepers; Gardeners; Au Pairs/Nannies; and Caregivers, and may refer to a single employee, or more than one.
Domestic Workers - Introduction
It is not uncommon to hear statements like "Sophie is like part of our family".
It is unthinkable that these relationships will go sour, or that the relationship would terminate for some or other reason, but it does happen, and suddenly the "love" no longer exists, and the pain begins for the employer.
A few years ago the legislation that governs labour relations in South Africa did not apply to domestic workers. Many of these relationships exist prior to the Domestic Worker legislation being enacted, and whilst most employers are aware that "something" changed, and some do comply with the basic requirements for employment contracts and unemployment fund deductions, they do not understand their full obligations in terms of a plethora of complex labour legislation.
Those that do understand have learned the hard way, i.e. when they are visited by a Labour Inspector who determines that they have not complied with the legislation and imposes penalties, or when they have taken disciplinary action against, or terminated the services of their domestic worker and have had to justify their decision to do so at the CCMA. Most employers fail to do so and are obliged to pay compensation and penalties to the employee.
The average domestic worker on the other hand understands very well what their employment rights are, and what recourse they have when they feel that these have been infringed upon. Civil rights groups and trade unions are available to assist them through the legal process, and willingly offer their assistance to do so free of charge!
Employers are therefore vulnerable, and need to understand what their obligations are, so as to protect themselves in future.
Our purpose is to assist domestic employers to understand their obligations, and to comply with the legislation, ensuring labour peace and harmony at their workplaces.
In South Africa almost 1 million domestic workers, (see definitions below), are employed, many of whom have been employed by the same employer for years and who enjoy good caring relationships with their employers.
Overall these relationships are less rigid and formal that that found in the corporate world, and due to the physical closeness of the working environment there is an intimacy that develops over time.
To learn more about the legal requirements relating to Domestic Workers please click the picture below to visit our “Legal Requirements” page
To learn more about the solutions we offer please click the picture below to visit our “Solutions” page
